Are you having difficulties getting your Apple Pencil 2 to charge magnetically when an elago case is installed? Look no further for a solution, you're in the right place.
Although our Apple Pencil case design is aesthetically seamless, only one side of the case is built to work with the magnetic charging. In some instances, other sides of the case will still attach magnetically, but will not charge so make sure you have properly located the side of the case labeled "Magnetic."
If your Apple Pencil isn't charging when the case is installed, it's likely because the side labeled "magnetic" is NOT aligned with the flat edge of your case. When sliding your pencil case on, be sure that it does not rotate or shift.
Add the "eraser" end cap to the end of your pencil to finish the installation!
If installed correctly, it should attach and charge. You're done! If you have any further complications, be sure to watch our walkthrough video here.
For more informative tech-accessory videos and how-tos be sure to check out our official TikTok page @elago_official
Be sure to check out elago.com for all your tech-accessory needs.